SaaS 102 (Page 3)

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AfterShip 10th Anniversary Speech

Hello and welcome, and thank you all for listening today to my AfterShip 10-year anniversary speech. I’m Teddy Chan, the CEO and co-founder of AfterShip. Before I start the main part of today’s speech, I hope you won’t mind if I briefly introduce myself. I’m a

SaaS 102 #6 Why Did I Start Writing This SaaS 102 Series?

“If I had an hour to solve a problem I'd spend 55 minutes thinking about the problem and five minutes thinking about solutions.” – Albert Einstein Before you do anything, it's important to ask a simple question: “why?”. This is a principle I strongly believe in. But

SaaS102 #13 Why We Should Focus on Customers, Not Competitors?

“Be afraid of our customers, because those are the folks who have the money. Our competitors are never going to send us money.” – Jeff Bezos, chairman and founder of Amazon I’ve noticed that many people fall into a trap when recruiting people for SaaS jobs. That trap is to

SaaS 102 #16 The SaaS Psychology - Sunk Costs

When I travel, I’ll often visit shops that sell specialty local items. Usually, I’ll just pick up what I want to buy and go straight to the payment counter. But before I pay, I’ll always ask the shop assistant a question: “Are there discounts on any of

SaaS 102 #17 What Mooncakes and PLG Have in Common

With a population of 1.4 billion people, China is one of the biggest markets in the world. Some products can become hugely successful just by capturing the Chinese market, even if they never really penetrate the rest of the global market. Take WeChat, for example. The social networking and

SaaS 102 #1 What Is SaaS? What Are Its 4 Biggest Benefits?

Back in 2020, everyone saw SaaS as the goose that laid golden eggs. People seemed to think you had made it just because you were in the SaaS business. Similarly, in 2018 if you were in finance, especially peer-to-peer finance, people thought you were automatically set up for success. But